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Logistics Manager

Do you have a deep curiosity and tenacity to continue to make processes more efficient and economical? Are you able to implement solutions and manage the customer experience strategy across various channels? If unit economics, driving efficiencies, and process improvement optimization get you pumped, this is the role for you!  

This Indianapolis logistics company is hiring a Logistics Manager to lead and coordinate HUB operations, customer strategies, and activities. Join this top-notch organization and be a part of their drive to deliver positive experiences to employees and customers. 

Key Responsibilities:

  • Collaborates in the development and implementation of operational policies, practices, procedures, and attainment of operating goals.
  •  Reviews, analyzes, and prepares reports, records, and directives, and confers with managers/supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.
  • Gives work direction, resolves problems, prepares schedules, and sets deadlines to ensure timely completion of work.
  • Plans, prepares, controls, monitors, and forecasts HUB’s direct and/or indirect budgets.
  • Evaluates current procedures and practices for accomplishing operational objectives to develop and implement improved procedures and practices.
  • Ensures adequate training of staff and employee compliance to organization's policies and practices.
  • Prepares reports and records on operational activities for management.
  • Analyzes sales reports, customer SLAs and customer feedback and identifies issues, trends, opportunities, and market share changes.
  • Provides customer service support for escalated, ongoing, or specialized issues, utilizing company service expertise to drive recommendations.

Qualifications:

  • Bachelor's degree preferred in business, supply chain, or operations
  • 7 years of related experience and/or training
  • Management experience in an operational role preferred 
  • Related experience working in the logistics and distribution industry desired
  • Demonstrated communication and collaboration skills

Equal Opportunity Employer

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